Help Center
Understand it, then do it.
Documentation for the revenexx Revenue Cloud that starts with how B2B commerce actually works — what a PIM is for, how punchout works, how procurement approvals hang together — and then shows you exactly how to do it here.
Three ways in
However you arrived, start here.
Solution Paths tell you what to build. Guides teach you how to build it well. Product Help tells you how Revenexx works. Same platform, three different questions — pick the one you are asking.
What are you trying to build?
Solution Paths
Blueprints for a business outcome — what you are building, what you need, the steps in order, the decisions you cannot cheaply reverse.
- { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Sell spare parts online" } }
- { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Move existing customers online" } }
- { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Connect customer procurement" } }
How do I build it well?
Guides and Tutorials
End-to-end books on each domain. Concept before screen, chapters in a deliberate order, meant to be read from the start when you are new.
- { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Product data" } }
- { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Pricing" } }
- { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Procurement" } }
How does this screen work?
Product Help
The in-product reference. Mirrors the Cockpit exactly — same Studios, same screens, same tabs. What a field does, what happens when you change it, who may.
- { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Commerce Studio › Products › Edit product" } }
- { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Experience Studio › Domains" } }
- { "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Integration Studio › Workflows" } }
Start here
The concepts worth having first.
Each of these explains how something works in B2B commerce generally — not just how to click it here. They are the pages that make everything else in the docs make sense.
How product information management works
Why a PIM exists, what breaks without one, and how to tell if you need it.
The catalog data model
Attributes, families, variants and categories — and how they fit together.
Punchout explained
OCI and cXML: selling inside your customer's procurement system.
How procurement governance works
Cost centres, budgets and approvals — and what they are protecting.
Also here
When you need something else.
Getting Started
New here? The twenty minutes that make the rest make sense.
B2B commerce glossary
PIM, punchout, OCI, cXML and the rest, in plain language.
Product data
The reference guide — six chapters, end to end.
Changelog
Everything we ship, as we ship it.
Support
Reach a human when the answer is not here.
Developer Portal
APIs, SDKs, and app development for your team.
Can't find it?
Ask a human.
Every area is written, but documentation is never finished. If something here is wrong, out of date, or missing, tell support — that is how it gets fixed.