Organizations

Organization detail

One buying company: identity, commercial terms, markets, and six tabs from people to orders.

The organization detail is the account file of one buying company: who they are, on what terms they buy, and everything attached to them — people, addresses, activity, segments and orders.

Where you find it

Commerce Studio › CRM › Organizations › company — click a company name in the list.

What it does

The header card shows the name with three badges: status, lifecycle stage and terms. Header actions: Log activity and Edit. Side panels carry the identity (customer number, VAT ID, industry, platform team), the timestamps and the market assignment with its own save action.

The summary counts in the left sidebar can fail to load and show an error text instead. The rest of the screen works; the counts may exist and be newer than what is displayed.

Tabs

TabWhat it holds
OverviewThe company record and the commercial terms. The default tab, documented below.
PeopleThe contacts of this organization.
AddressesBilling and shipping addresses.
ActivityThe timeline: calls, visits, notes, and the system trail.
SegmentsThe segments this company belongs to.
OrdersThe company's orders.

Fields and controls

On the Overview tab:

PanelFields
CompanyName, status, lifecycle stage.
Further settingsA settings field an integration may fill; empty by default.
TermsPayment terms, credit limit, price list, delivery block toggle — with their own save and discard actions.

What happens when you change it

The terms decide whether an order is accepted. Payment terms and credit limit apply on the next order; the price list code points the company at the price list it buys on. The delivery block toggle stops shipments the moment you save it — orders can still be placed, nothing leaves the warehouse.

Permissions

The customers app declares create, read, update and delete on organizations in its manifest. Which Cockpit roles may open this screen is not verified.