Order Management
Orders, returns, carts, prices, payments, shipping and stock in Commerce Studio.
Order Management is where trade actually happens: the orders coming in, the returns going back, the carts on their way, and the prices, payments, shipping and stock behind every line item. The sidebar shows seven entries under Order Management.
- Orders — every order, with its three status dimensions
- Returns — registered returns and their resolution
- Carts — active, abandoned and converted carts
- Prices — price lists and their entries
- Payments — payment records, methods and providers
- Shipping — shipments, methods, carriers and rates
- Stock — stock levels, locations, reservations and the movement ledger
The guide The order lifecycle explains how an order moves through these screens.