Settings

Mail

The transactional mail service: delivery KPIs, and the tabs for messages, bounces, DMARC, domains and credentials.

Mail is your tenant's transactional mail service — the order confirmations, password resets and form notifications your platform sends — with the operational view an email service needs: what went out, what bounced, and what is still waiting.

Where you find it

Settings › Services › Mail/settings/mail.

What it does

The Overview tab shows delivery KPIs for a selectable range (7, 30 or 90 days): Delivered and Undeliverable as percentages, messages blocked before sending, opened and clicked rates, and how many messages are in the queue.

Nine further tabs cover the rest of the service: Messages, Bounces, Blocklist, DMARC, Domains, Streams, Credentials, Webhooks and Tracking. This page documents the Overview; the other tabs are not documented yet.

Queued is not sent. A message counts as delivered only once a receiving mail server accepted it. If your KPIs show messages in the queue but a delivered rate of zero, the sending service is not active on your tenant — delivery may not be active on your tenant yet. Contact support before relying on transactional mail in production.

Fields and controls

ControlWhat it does
Range switch (7 / 30 / 90 days)Scopes the KPIs.
RefreshReloads the counters.
TabsOpen the message log, bounce list, blocklist, DMARC reports, sending domains, streams, credentials, webhooks and tracking settings.

What happens when you change it

The Overview itself is read-only; changes happen in the individual tabs.

Permissions

Which Cockpit roles may open Mail or change its configuration is not verified.