Recurring revenue
Standing orders, subscriptions and reordering
Consumables, wear parts, service contracts: a large part of B2B revenue is the same thing again, on a schedule. Making that automatic is good for the customer (no stock-outs) and better for you (predictable revenue, no order-entry work). This area covers standing orders, subscriptions, and the reorder suggestions that come from usage data.
Start with Recurring revenue in B2B: the four mechanisms behave differently, and picking the wrong one is the expensive mistake here. Everything about goods builds on the saved basket described in Order lists and recurring carts — if buyers are not using saved lists yet, that is the first step, not this area.
Understand
- Recurring revenue in B2B — Replenishment, standing orders, subscriptions, service contracts — and how each behaves.
- How smart reordering works — Predicting the next order from consumption.
Set up
- Standing orders — Fixed cart, fixed interval.
- Subscriptions — Plans, terms, billing cycles.
- Configure reorder suggestions — Thresholds, channels, opt-in.
Work with it
- Manage standing orders — Pause, skip, change, end.
- Manage subscriptions — Renewals, changes, cancellations, dunning.
- Act on reorder suggestions — From suggestion to order.
Keep it healthy
- Recurring revenue health — Active, paused, churned, forecast.
- Common problems — Run did not fire, wrong price, stock-out on run day.
Where this connects
- Order lists and recurring carts — the saved basket a standing order runs.
- Build recurring revenue — the wider scenario, phased.
- Cut manual work — what automating the reorder is actually worth.
- Connect your ERP — where the resulting orders have to land.