Storefronts

Build and run the shop your buyers see

The storefront is where the catalog, the prices and the customer model stop being configuration and become something a buyer looks at. It is also the layer people most often blame for problems that live somewhere else: no description sits in the storefront, no price sits in the storefront, and which products a buyer can see is a channel setting rather than a page.

What makes a B2B storefront different from a B2C one drives every decision in this area, so it belongs at the top. Your buyer is at work. They know the part number. They are not discovering anything, and the shop is competing with the fastest thing they already have: phoning your Innendienst, who finds it for them in a minute. Prices are often hidden until login, the assortment is often specific to the customer, and most orders are repeats. A B2B storefront is a working tool, not a shop window.

This area covers building one, branding it, getting it on your own domain, serving more than one country or brand from a single tenant, making search find things, and keeping the whole thing from rotting after launch.

New to this? Read How storefronts work first, then What buyers see before they log in. Together they take twenty minutes and they make every other page here make sense.

Understand

The model, before any clicking, and the B2B specifics that have no B2C equivalent.

Set up

The build, roughly in the order it works.

Work with it

The weekly content and enquiry work.

Keep it healthy